Privacy Policy

Personal Information

We collect information that you voluntarily provide to us when you:

• Register for an account (email address, password)
• Make a purchase (billing information, payment details)
• Submit top-up requests (amount requested)
• Contact our customer support (name, email, message content)
• Subscribe to newsletters or promotional communications

Automatically Collected Information

When you access our website, we automatically collect certain information:

• IP address and geographic location
• Browser type and version
• Device information (type, operating system)
• Pages visited and time spent on our site
• Referring website addresses
• Clickstream data and browsing patterns

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze website traffic and user behavior
• Improve our services and user experience
• Deliver targeted advertising (where applicable)

We use the information we collect for the following purposes:

Service Delivery

• Process and fulfill your orders
• Deliver digital codes to your email address
• Manage your account and balance
• Process top-up requests
• Provide customer support

Communication

• Send order confirmations and receipts
• Notify you about account activities
• Respond to your inquiries and requests
• Send promotional emails (with your consent)
• Provide important service updates

Business Operations

• Detect and prevent fraud
• Enforce our terms and conditions
• Analyze usage patterns and improve our services
• Conduct market research
• Comply with legal obligations

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in:

• Payment processing
• Email delivery services
• Cloud hosting and data storage
• Analytics and performance monitoring
• Customer support tools

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Enforce our terms and conditions
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Respond to emergencies

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure password hashing and storage
• Regular security audits and updates
• Access controls and authentication systems
• Monitoring for unauthorized access
• Secure data center facilities

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

We retain your personal information for as long as necessary to:

• Provide our services to you
• Maintain your account
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

After account deletion or termination, we may retain certain information in anonymized or aggregated form for analytical purposes. Order history and transaction records may be retained for legal and accounting purposes as required by law.

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

• Request a copy of your personal data
• Receive your data in a structured, machine-readable format

Correction and Deletion

• Update or correct inaccurate information
• Request deletion of your personal data (subject to legal requirements)

Restriction and Objection

• Restrict processing of your data
• Object to processing based on legitimate interests
• Opt-out of marketing communications

How to Exercise Your Rights

To exercise any of these rights, please contact us at support@digitalcodestore.com. We will respond to your request within 30 days. We may require verification of your identity before processing your request.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to our facilities and service providers located worldwide.

We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, regardless of where it is processed.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

When you redeem digital codes purchased through our platform, you will be subject to the privacy policies of the respective code issuers and platforms.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at support@digitalcodestore.com with "CCPA Request" in the subject line.

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

You also have the right to lodge a complaint with your local data protection authority.

Types of Cookies We Use

Managing Cookies

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals. We continue to work on implementing comprehensive tracking preferences in accordance with evolving standards.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any privacy concerns you may have and will work with you to address any issues promptly.